Home | Not For Profit Organisations

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Communication tools for non-profits & charities - be there when you’re needed the most

Whether you're a UK educational establishment, healthcare provider, charity or a local community group, leveraging our cost-effective cloud telecoms can assist you in providing support when it's needed most.

We also provide 20% off for all charities.

Save valuable time: set-up in minutes

CircleLoop’s phone system is built differently, everything just works instantly, and we know how valuable that is for a charity or non-profit organisation.

You’ll have a full feature phone system live within minutes. All you have to do is download our powerful apps for desktop and mobile and you’re live! You’ll have instant access to every feature, from call recording to call analytics too, at no extra charge. It’s all self-service, so you don’t need to spend time waiting for engineers and hardware installation. There are no contract ties either, so you are in complete control at all times.

Download our apps

Be there no matter the time of day

Set the days and times you are available to speak to people or route calls to another team member out of hours. Customise your voicemail options to relay information and keep customers informed outside of working hours.

We know how important it is for your customers, users, supporters and fundraisers to be reachable and we can make that happen. Our international numbers make this possible around the world too.

Appear local with international & virtual numbers

We offer virtual numbers that let you appear locally in the UK or internationally around the world. Your staff will be able to make and receive calls using these numbers.

Virtual numbers let you build unprecedented levels of trust, whether you’re just talking with your customers or actively performing fundraising outreach.

Learn more about how virtual numbers and international numbers can help your fundraising efforts.

Team, menu and voicemail options for multiple departments

Charities and non-profits deal with a wide range of different tasks and challenges. From university admissions and student services to charities offering advice lines, each organisation has its own wants and needs for a phone system. CircleLoop offers the ability to set up teams, departments and route inbound calls to the right people, so it doesn’t matter whether your phone system is public facing or purely internal. We offer powerful and customisable IVR menus to make sure your callers talk to the right member of your team.

All our features come as standard too!

Learn more about our phone system features.

What our cloud-based phone system has done for charities & non-profits

Quote Mark Quote Mark

"CircleLoop has been easy to implement within the organisation, it’s literally been set and forget as a product because it just works."

Isolation Help Bexley - Read the Isolation Help Bexley case study

At CircleLoop we’re confident that your sales team will thrive using our platform. Don’t believe us? Just read about how we’ve helped a number of sales teams communicate better with our case studies.

Listen back to important calls with our call recording feature

Every call is important, but it can be difficult to remember every detail as its being relayed to you. Our call recording feature records all users' calls at the click of a button.

Call recording lets you provide training to new starts as well as providing you with a record of everything that’s been said in important calls.

Listen, download and share recordings internally.

Learn about cloud call recording.
Try it for free today

Powerful features & integrations make for effective fundraising

Get the most out of your fundraisers and they’ll be able to activate your donors more effectively. Call analytics lets you track the types of calls your team are making, and how effective they’re being.

Add to this our team management, call recording and powerful tool integrations and you’re onto a winner. All our integrations and features come as standard, so you can energize your fundraising team.

Learn more about our tool integrations.

Keep sensitive data secure

Many non-profit organisations and charities work with sensitive data every day. We know how much of a concern it can be to keep this data safe. So we have a number of security features in place. CircleLoop is:

  • G-Cloud 11 listed
  • NCSC Cyber Essentials Certified
  • PCI-compliant

Each CircleLoop app for desktop and mobile is native to the platform it’s designed for. We work with best-in-class voice carriers to ensure the highest levels of availability and call quality.

We take your security seriously.

Save where you can: a cost effective phone system for charities & non-profits

We want CircleLoop to be accessible for everyone and we pride ourselves in keeping our costs low.

Access a powerful, feature-filled phone system for your charity or non-profit from just £5 per user, per month. With no contract ties, no hidden costs and all features included as standard, you’ll be hard-pressed to find another feature rich phone system that provides value for money as CircleLoop.

We also provide 20% off for all charities.

See our pricing
Quote Mark Quote Mark

"Cost was importance because we started with £0 and people who wanted to help"

IHB

Stay flexible: Rolling contracts allow you to instantly add more users and more numbers at peak times

Education providers have extremely busy parts of the year, from primary and secondary school intakes in September through to clearing for university and college students in August.

If you’re about to run a new fundraising campaign for your charity, adding a number of temporary numbers and users can be invaluable too.

During busy periods CircleLoop users can instantly add more users from £5.00 per month and update team and menu options instantly.

Phone system features offering powerful communication solutions for non-profit organisations

Call analytics

Data driven analysis lets you solve problems, improve your calls and stop wasting time on poor prospects.

Virtual Numbers

Gain a local presence or a memorable number with our virtual numbers, giving your fundraising team added trust and authority.

Cloud Call Recording

Call recording lets you learn from your mistakes and improve your calls, across every department. Never take notes again.

Call & Contact Tagging

Tag calls and contacts to give as much context to your team as possible when making another call.

Deskphones

CircleLoop can sync up with deskphones, so if you still need a physical phone presence we can help there too.

Greetings & Menus

Whether you need to route inbound fundraising calls or simply send students to the best department, you can set up in-call menus to direct callers to the right place.

Number Porting

Port your old number over to CircleLoop, so you haven’t got to worry about losing key inbound callers.

Voicemail

While our apps lessens the worry of missing a call, we offer voicemail transcribing for any voicemails left to your CircleLoop numbers.

Click to Call

Never have to worry about leaving your CRM platform, with CircleLoop’s ‘Click to Call’ capabilities, you can call your prospects directly from your tools.

Desktop & Mobile Apps

As a cloud-based phone we run using VoIP (voice over internet protocol), so you can make and receive calls on your mobile or desktop.
What is VoIP?

Automatic Note Taking

Never worry about taking notes during or after a call again. Call recording automatically logs everything you need as a note to the call or contact.

CRM Integrations

Hook your CRM platform up to CircleLoop and make us your CRM phone system. Get all the benefits of CircleLoop alongside your favourite tools.

The VoIP phone system for any business

At CircleLoop we’re confident that our VoIP communication solutions are perfect for any business or any size. We have experience working with organisations of all sizes across an array of industries and can help you set up VoIP for your sales teams, call centres or internally.

Not sure it’s for you? Find out about our business VoIP solutions for…

Frequently asked questions about sales team communication tools

How do I create a virtual call center for my fundraising team?

CircleLoop lets you add multiple users at a low cost, letting you quickly set up a virtual call center. Users can then be assigned teams and a workflow to help them manage their prospects and donor calls.

How can my charity work remotely?

CircleLoop is entirely app based so your entire organisation can work remotely. Using virtual numbers you can even make your team appear local, even if they’re all remote.

Does CircleLoop offer a special rate for charities?

Absolutely! We offer 20% off for all charities. Just check out our pricing and get in touch with us today to sort out your new phone system.

Start your free CircleLoop trial today

Set-up in minutes | No credit card required