CircleLoop is an app-first solution and the recommended setup for best performance and the richest feature set is to use the CircleLoop Windows / Mac Desktop App with a wired headset and ethernet network connection.

Features

Hold

Place the caller on hold with optional music. The configuration of the hold music is managed by the CircleLoop App, but all supported SIP handsets can hold and unhold calls.

Deskphone | App

Mute

Mutes your audio, whilst keeping the caller connected. Supported on all SIP handsets.

Deskphone | App

Volume

Controls the volume of the headset/handset. Supported on SIP phones.

Deskphone | App

Voicemail

CircleLoop voicemails are accessible via the CircleLoop Apps with voicemail messages transcribed and delivered via email.

App

Contacts

Contacts can be added into SIP device address books manually.

Deskphone | App

Emergency Calling

It is possible to call UK Emergency Services via a deskphone. Please contact the CircleLoop support team to enable this function.

Deskphone

Withhold

It is possible to withhold your number when dialing from a deskphone, simply prefix the dialled number with 141.

Deskphone

Forwarding

The forwarding function is configurable via the CircleLoop Apps only.

App