Route your inbound callers to the right user or team

Use CircleLoop’s smart IVR Greetings & Menus to get your callers to the right person or department, fast.

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Smart Greetings And Menus

Easy to configure IVR Greetings & Menus

Press 1 for Account Management, Press 2 for Sales, Press 3 for Finance… Our simple self-service settings allow you to instantly configure your inbound call routings. Add customised greetings and then simply choose which user or team each option should ring through to. It’s as easy as 1, 2, 3!

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Redirect unanswered calls, or send to voicemail

Out of hours? Colleagues unavailable? No problem – provide outstanding customer service with smart CircleLoop redirects using an auto attendant to route your calls. Choose to redirect unanswered calls to other colleagues, teams or even external phone numbers.

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Out Of Hours Redirects

Powerful integrations.

Using a CRM? Have your call activity automatically logged and synced with your contacts, directly into your CRM system.

What is CircleLoop?

CircleLoop is a next generation cloud-based phone system which runs in simple, powerful apps. It’s a modern, feature-packed replacement for your existing business phone system delivered in an easy-to-use self-service app. Simply add your users (from just £5 per month) and say goodbye to business mobiles, complexity, contracts and phone-related hassle. With an app that works for windows, android, iOS and on Mac, we’ve got all bases covered.

Business Phone System

Start your free CircleLoop trial today

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