How CircleLoop helped Senploy staff to keep taking calls during lockdown

About Senploy

Senploy is a job site with a sole focus on the Special Educational Needs and Disabilities sector. Whether you are new to the industry or have years of experience Senploy can help find you your next challenge. Senploy isn’t just for people seeking work it can also help employers seek the next best talent.

Senploy was founded in 2018 over frustration that charities were spending too much time on recruitment, therefore Senploy was made as a dedicated job site to find the best talent in the industry.

CircleLoop to the rescue

Back in early March when COVID forced the UK into lockdown CircleLoop made a pledge to give free accounts to any enterprise involved in the charity, health and education sector to help keep these industries going in these turbulent times.

Ideal for working remotely

Before using CircleLoop, Senploy didn’t have a number attached to their website so they were having to heavily rely on their ticket system and emails; a simple phone call is much faster and better for communication.

Due to the lockdown, Senploy were looking for a flexible business phone system that allowed their employees to work remotely. Being in recruitment it was important that not only job hunters but also employers can talk to Senploy about the roles advertised.

It was paramount to Senploy that call routing was a feature of their new phone system, therefore, CircleLoop was the best option for them as calls can be managed and forwarded to correct recipients.

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"We initially didn't have a phone number attached to the Senploy website and Circleloop was the best option as it allowed us to divert the number to where ever we were working"

Instant, self-administered tool

It was important for Senploy to have a system in place that was easy to administrate and instantly live, especially given that staff had to start working from home at very short notice.

CircleLoop is designed to be a self-administered tool with easy setup allowing Senploy to add users and numbers instantly with no waiting around for it to be activated.

Using CircleLoop Senploy were able to carry on the vital role of helping to find the best talent for the Special Educational Needs and Disabilities sector even in lockdown.

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"The costs are a lot more transparent and stable and we also have the integration based click to call and analytics options too. CircleLoop helped us to overcome the limitations of a traditional phone system."

"Quick set up. Call recording are easily accessible and call routing is a great feature. CircleLoop gives us the ability to be mobile across offices."

"I can't understand why anybody would buy a standalone telephone system when Circleloop has all of the features of an expensive PBX phone system with no deskphone equipment needed. It's fantastic."

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