The best phone system for retailers and eCommerce stores to keep you connected with your customers

Whether you want a flexible solution for your customers or a low cost, phone line-free solution for inter-store communication, CircleLoop can help.

We specialise in business phone systems for agile businesses and are here to help retailers both in-store and online. Add a simple contact number to your website or a VoIP phone to your store.

VoIP keeps costs low. No phone line or lengthy contract required

Our retail phone systems come without a long contract. You just pay monthly for as long as you need for each user and number required.

Not only that, but you don’t need a phone line as CircleLoop is entirely VoIP based. All you need is a reliable internet connection, you don’t even need a physical phone or phone line!
VoIP is the perfect flexible solution for retailers.

Learn more about VoIP phone systems.
What is VoIP?

Connect staff across every outlet

Keep every store in contact with easy to access phones at every workstation. All you need is a laptop or computer and your staff will be able to access their phone.

Make calls up to the office or to other stores in the network with ease and add team management capabilities to your phone. Call analytics will help you keep track of the calls coming in and out of your retail stores too.

Cut call wait times, add business hours and route customers to the right people

With customisable call menus, your customers will always be able to stay up-to-date with key information and choose the right option for their query.

Custom menus help reduce wait time as your customer can have their question answered by the right person quickly.
Add business hours so your callers know when you’re open and available for calls too.

Improve your customer service with advanced phone features at no extra cost

CircleLoop has crafted a system with powerful phone features included as standard. Make sure your customers contact the right person with customisable IVR Greetings & Menus and greetings, add call recording for key customer service calls and add memorable numbers to your eCommerce business.

Never miss a call again with call routing, so whether you’re on the shop floor or out and about, you won’t miss a customer query. For the occasions when you really can’t answer the phone, CircleLoop has voicemail to text or email services too, so you’ll always be able to respond to a question or complaint.

Self Service

desktop and mobile apps

DESK-PHONE OPTIONAL

Retain existing numbers

voicemail

CALL FORWARDING

Call transfer

Notifications

Conference Calling

Call recording

call greetings and menus

call forwarding

CircleLoop integrates with your favourite eCommerce tools

We’ve created integrations for tools across CRM, accounting and eCommerce so your investments work even harder. All our integrations come at no extra cost.
We offer integrations with Hubspot and Google Contacts plus accounting software like FreeAgent and Slack and Xero to help you chase invoices.