Phone Systems for Banks

The business phone system offering communication solutions for banks

Communication in banks needs to be both simple and secure, offering the flexibility employees need to process transactions and the security to do so safely.

Our business phone systems are designed to offer banks and other financial services a powerful VoIP system packed full of features with robust security.

Keep on top of your call data and workflow

You don’t want your bankers spending every hour of the day on the phone, it’s just not practical. With our built-in call analytics, it’s easy to keep on top of how much time your team are spending making and receiving calls.
There are team management features in CircleLoop to help you get the best out of your team.

Security matters, especially in banks

We know how important security is for banks. With rises in fraud and increasingly complex cyber-attacks, having the best security in place across your whole system is essential. To make sure your data is safe, we have a number of things put in place. CircleLoop is:

G-Cloud 11 listed

NCSC Cyber Essentials Certified

PCI-compliant

We’ve designed each CircleLoop app to be completely native to the platform it’s for. This means our apps for desktop and mobile are designed for those platforms specifically.
We take your security seriously.

Learn more about our security for financial services.

Customer management, transaction tracking and internal communications for your bank all in one place

We’ve developed a suite of powerful features that come as standard for every user. Superpower your customer service and internal comms with call routing IVR Greetings & Menus, call recording, conference callings and more without having to pay extra.

Call routing and custom menus let your customers reach the right people for their query, whether it’s anti-fraud, customer service or simply your local branch. Call recording, included as standard, lets you record important or sensitive phone calls too. Each caller can have notes attached to their profile too, in case anything important needs to be noted.

Our features are designed to empower your staff, whatever their role at your bank, and to help you provide the best service possible to your customers.