About Bunk

Everyone needs somewhere to live but finding a place can be time-consuming, complicated and expensive.

Bunk is a unique digital lettings agency that combines the latest technology with unrivalled customer service making renting or letting a property more convenient and affordable than ever.

Bunk’s cloud-based software allows verified tenants, landlords and all third party suppliers to interact, manage their properties and payments, cutting out the need for any intermediaries.

Based out of Bristol it operates across England and Wales and is backed by the world's largest building society Nationwide.

Going around the houses with business phone line providers

As a letting agent who deals with landlords across the country, it was paramount that Bunk have the means for direct communication, therefore finding a high-quality business phone system that delivers was very important.

"The majority of quotes were in the excess of £3,000 per annum and all included large set-up fees and a minimum of 12 months and we began to think that this was the go-to pricing and requirements for requiring a new phone system."

Moving beyond contracts

Before using CircleLoop, Bunk believed the high fees and lengthy contracts were standard. However, CircleLoop’s no contract pricing meant it was easy to set up and to add users and numbers. It has also provided the team with the ability to make calls and receive either via their mobiles or desktop devices.

How Integrations help monitor a sales team

CircleLoop has over 20 integrations available in our integrations store. Bunk use our pipedrive integration enabling contact sync and click to call.

"As a manager of our sales team, CircleLoop’s Pipedrive integration allows me to track and monitor my team's calls and understand who is performing and who isn't. In addition, the ability to record calls and download within CircleLoop means I can continue to provide my team with training and give them pointers and advice on how they can improve."

Campaign measurement

Setting up a specific number per campaign and then interrogating CircleLoop’s Call activity Analytics allowed Bunk to discover how many calls individual campaigns have achieved.