Small Business Phone System

The SME phone system with instant pain-free set up

CircleLoop is built differently, everything just works instantly. With a VoIP system, you’ll have a full feature small business phone system live within minutes. Download our powerful apps for desktop and mobile and you’re ready to go!
It’s all self-service, so you don’t need to spend time waiting for engineers and hardware installation. Plus, there are no contract ties, so you’re in complete control. The flexibility for small businesses is endless.

What we’ve done for SMEs and growing businesses

"I can't understand why anybody would buy a standalone telephone system when Circleloop has all of the features of an expensive PBX phone system with no desk phone equipment needed. It's fantastic."

Lesson Moore - read the full Lesson Moore case study

"The costs are a lot more transparent and stable and we also have the integration based click to call and analytics options too. CircleLoop helped us to overcome the limitations of a traditional phone system."

Utility Rentals - read the full Utility Rentals case study

Keep your productivity high with call analytics for small businesses

With call analytics and reporting on board, your team leaders and supervisors can monitor how well their teams are performing. Our call analytics offer small businesses the chance to have a complete overview of their team’s workflow, results and performance.
These analytics work with our integrations too. So your favourite CRM tools will have enhanced reporting capabilities, helping to streamline your historical customer contact records.

Unlock call analytics for your small business.

Improve your accountability & training with our phone recording system for small businesses

In addition to our analytics, we offer simple to use cloud call recording for small businesses. This means you’ll be able to record any of the calls you make or receive through the app and listen to them back.

Call recordings are excellent for training purposes and making sure your calls all meet the quality standards of your business.

In addition to call recording, we offer voicemail transcriptions that get automatically logged to your contacts and calls.

Learn more about call recording for small businesses.

VoIP systems for small business: Why it’s worth it

VoIP (voice over internet protocol) is the perfect fit for small businesses. It allows you to be completely agile with your phone system. Not only does it stop you being tied to a desk phone that needs installation and maintenance, but you’ll be able to access your number, contacts and a myriad of other features on the go.

Using a VoIP phone system will allow you to keep costs low and increase the flexibility of your employees, plus give you access to impressive features a desk phone can’t.

What is VoIP?

Make the most of your tools with full phone system integration

With hundreds of potential integrations, CircleLoop helps your team redefine sales and service efficiency.

We know how important it is for small and medium businesses to get the most out of their investments. CircleLoop integrates seamlessly with some of the best and most respected tools across multiple markets. Whether you want to make calls within your existing CRM platform or simply use it to empower your helpdesk or accounts team.

Connect it to tools like Hubspot, Zoho. Office 365, Xero or Freshdesk and let CircleLoop identify the caller, and automatically log your calls & recordings.

Find out more about our phone system integrations for small businesses.

Powerful phone system features for your SME

CircleLoop includes over 60 smart self-service features that put you firmly in control of your business phone system, making it perfect for any small or medium business that are looking to grow.

From instantly configurable, professional IVR Greetings & Menus, call analytics, conference calling and onboard call recording, to full control over things like operating hours and privacy settings, CircleLoop gives you everything you need!

Want access to hundreds of local numbers? We can help give you a presence locally, with virtual numbers.

And, because we don’t think you should have to pay extra for the things you need, all of these killer features are included as standard.

Explore all our phone system features

Enhance your small business phone system with our powerful features

Call analytics

Data driven analysis lets you solve problems, improve sales and stop wasting time on poor prospects.

Virtual Numbers

Access hundreds of virtual numbers instantly, allowing you to appear locally or internationally and to assign multiple numbers to a user.

Cloud Call Recording

Call recording lets your sales team learn from their mistakes and improve their calls, plus they don’t have to worry about taking note or missing a detail.

Call & Contact Tagging

Tag calls and contacts to give as much context to a sales professional as possible when making another call.

Deskphones

CircleLoop can sync up with deskphones, so if you still need a physical phone presence we can help there too.

IVR Greetings & Menus

If people need to return your sales calls, you can set up in-call menus to direct callers to the right place.

Number Porting

Port your old number over to CircleLoop, so you haven’t got to worry about losing key inbound prospects.

Voicemail

While our apps lessen the worry of missing a call, we offer voicemail transcribing for any voicemails left to your CircleLoop numbers.

Click to Call

Never have to worry about leaving your CRM platform, with CircleLoop’s ‘Click to Call’ capabilities you can call your prospects directly from your tools.

Desktop & Mobile Apps

As a cloud-based phone we run using VoIP (voice over internet protocol), so you can make and receive calls on your mobile or desktop.

Automatic Note Taking

Never worry about taking notes during or after a call again. Call recording automatically logs everything you need as a note to the call or contact.

CRM Integrations

Hook your CRM platform up to CircleLoop and make us your CRM phone system. Get all the benefits of CircleLoop alongside your favourite sales tools.

Phone system solutions for every business

We’re confident that we offer the best phone system for medium and small businesses. Not only that, but we’re confident it’s the best communication solution for any type of business, at any size. So whether you’re a startup, enterprise business, fully remote or simply want a phone system for your sales team, we can help.

Not sure it’s for you? Find out about our phone system solutions for…

Startup Businesses

Established businesses

Cost effective SME communication solutions

Finding the right phone system for your SME can be difficult. You need one that juggles all the features and flexibility you need with decent pricing.

CircleLoop offers plans that start at just £5 per user, per month. That makes it accessible for any small business. You won’t be tied into lengthy contracts either, with your phone system being a simple monthly subscription.

We’re proud that we can offer all of our features and tool integrations as part of your subscription cost, with no hidden fees

See our pricing

The web-based phone system that works where you work

We know that every small and medium business is becoming increasingly flexible. Gone are the days where everyone is tied to a desk.

Our phone system is entirely cloud-based, so you can access it from anywhere as long as you have the app on your phone or desktop. This means your sales team can access it on the go, or your team can make and receive calls wherever they want to work, whether it’s the office, home or a coffee shop.

Your landline numbers work as long as they have the app, and they’ll still have access to all our features on the go too, including analytics, integration and more.

Discover more

Frequently asked questions about small business phone systems...

How do I set up a small business phone system?

As CircleLoop is entirely app-based, it’s as simple as installing it on your device. Once you have you just need to follow a few simple steps and you’re good to go. You don’t need an engineer to come out to your business or anything that will make you have to wait.

Check our guides for setting up your phone system.

How do I connect my business phone to my mobile?

With CircleLoop all you need to do is download the app to your smartphone and you’ll instantly have access to your numbers on the move without the need for forwarding.

Is VoIP worth it for small businesses?

Absolutely! We believe that VoIP (Voice Over Internet Protocol) is perfect for any small business. It helps you keep costs down and lets you remain as agile as possible.

Learn more about VoIP.

Can I port my old number?

Yes! At CirlceLoop we let you port your old number over, so you can keep it.

Does my business still need a landline?

With a cloud-based phone system like CircleLoop, you don’t have to worry about a permanent landline phone. Your CircleLoop app gives you access to your landline numbers and much, much more, wherever you need it.

Bring your team together with the best small business phone system